Ticket information

All you need to know about buying Spooktober tickets!


  • ‍Please read the information on your ticket carefully
  • Read all Warnings before entering the tours
  • For your safety please follow instructions from event staff at all times
  • Wait times may vary due to circumstances beyond our control
  • Max 8 people per group per tour
  • All tickets are non refundable
  • Children 12 and under are required to be accompanied by an adult


General Admission tickets are sold in 15 minute time slots. Your allocated time slot refers to the time that you may enter the General Admission queue – this is not the time that your tour will start. Wait times may vary. Please note, you will not be admitted to queue until your allocated time slot.


When purchasing a COMBO PASS please select your preferred time slot for your first tour. You will then be automatically allocated a time slot for the second tour within one hour of the time you selected. When you arrive at the event, enter the General Admission queue as per the time on your ticket, for the tour you selected to do first – you will not be admitted to queue until your allocated time slot. Enter the second General Admission queue of second tour after completing the first tour, within one hour of the start time on your ticket. Wait times may vary, so please allow at least 1 – 1.5 hours to complete both tours.


VIP EXPRESS PASSES allow the ticket holder to skip the General Admission queues and receive priority check-in. You may enter the VIP Express line at any time on the date noted on your ticket. VIP Express Passes admit the ticket holder to one Haunted Manor tour and one Asylum tour, valid only for date on ticket.


Child Tickets are valid for kids under 18 years of age.


You may purchase tickets on the day of the event at the ticket booth, if not sold out prior. Ticket office opens daily 30 minutes prior to first tour.


Please read the WARNINGS before entering the haunted attractions. Spooktober advises that no refunds will be given for this event.


If you’ve missed your allocated time slot, door staff will advise of the next available tour entry.

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