YES entry to the grounds are free!
The Halloween Festival lives on! Spooktober is an all weather event. It’s Melbourne in Spring so be prepared for all sorts of weather! The haunted houses are indoor attractions and most activities on the grounds will be partly covered. The haunted house lines are only partly under cover so we recommend bringing an umbrella if rain is predicted for your wait in line
There are many Games & Amusements for children on the grounds, as well as our free WIZZ FIZZ Trick or Treat Trail. Our games and activities price list will be included on our Facebook page. Games and actvities include Dr Evils craft lab, SFX and Face Painting, Costume Competitions hourly, Spooky stage, roaming entertainment, a Food Truck Village, and Haunted Spirits Bar for the over 18’s to enjoy a drink to calm the nerves.
Entry to the festival grounds is free and open to everyone.
There is wheelchair access to the grounds of St Kilda Town Hall via all entrances on Carlisle Street and Brighton Road.
The Coven tours are wheelchair accessible. However, due to a particular scene, sadly, Phobia is not wheelchair friendly this year.
The Town Hall is home to 2 Haunted House experiences. The Scary Tours of The Coven and Phobia run during daylight hours and our haunted houses residents will be welcoming but be warned some props may frighten young children and anyone afraid of the dark. As night falls upon us the After Dark Tours begin. Brace yourself as the doors of The Coven and Phobia creak reopen for anyone brave enough to enter...at night our haunted house residents show no mercy to the frightened or the brave! Please note this year we have an Escape Room on the grounds, can you ESCAPE THE SWAMP?
Each walk- through tour takes approximately 15 minutes, but this can vary depending on the pace of each individual/group.
No, both of our haunted houses are a self- guided walk through tour but the haunted house residents will help guide (scare) you through.
The haunted houses are a fully immersive halloween experience. Once inside the hallowed walls of each haunt you will be absorbed into the creepy and sinister worlds within. Our state of the art sets have a host of scares, props, animatronics, audio/visual effects and live actors! There will be low visibility, strobe lighting, fog and other tricks that we can’t give away. Flash photography, video, drinking, eating or touching props or actors is not permitted inside either attraction.
Yes, strobe lighting is used in parts of each haunt.
You bet! We want everyone to feel safe, even as we’re scaring the crap out of you! Spooktober Halloween Festival is a family friendly attraction so any obscene language, pushing, violence, drunk or poor behaviour may result in your removal from the attraction. Spooktober reserves the right to refuse entry to, the Haunts, or remove from the Event Grounds, any person smoking indoors or behaving in an intoxicated, disorderly, aggressive, offensive or dangerous manner or in any manner which would be a potential threat to security or the smooth operation of the Event.
No thanks and here is why ....it will be dark. This means your eyes [and other guests’ eyes] quickly adjust to the low light. Your camera’s flash may hurt others’ eyes and annoy them – detracting from their tour experiences. Fog used inside the attraction also ruins flash photography. There will be plenty of photo opportunities on the festival grounds.
No, it’s a fully immersive walk through experience.
No, there are no minimum or maximum height restrictions for this event.
This is dependent upon demand. During peak times you can expect to wait approx. 30 mins, but wait times will vary sometimes due to circumstances beyond our control. You are not permitted to enter the tour queue lines until the TIME BLOCK stated on your ticket.
No, this is the time you are able to enter to the tour entry line. During non-peak times, there may not be a queue at all, but generally expect a wait of approx. 15-30 minutes once entering the queues. Wait times may vary. If you don’t like to wait in line we have a VIP Express Pass which means you can skip the general admission queues with priority entry into both haunts. There are only limited number of VIP Express Passes issued per day so get in quick before they are all gone!
There are emergency exits located throughout each attraction. If you become too frightened to complete your tour please alert an actor and they will assist you in finding the nearest exit. Please note there are no refunds given for our tours.
SCARY TOURS FOR THE COVEN AND PHOBIA: due to the scary themes, care must be taken to assess the suitability of very young children to the exposure of this attraction. It is at the discretion of the Parents/Guardians to decide if it will be suitable for their child. We have SCARY TOURS running 4:30pm - 6:30pm daily, advised for children above the age of 6+ to enjoy a fun Halloween experience that is scary but not terrifying. The haunted house residents are friendly and there will not be any intentional scares. Some props may be frightening to children, PHOBIA does contain some extreme themes of horror and gore and some extreme experiences. Children under the age of 12 must be accompanied by a parent or guardian. Parents/Guardians are advised that it is their responsibility to supervise their children at all times.
From 7:00pm each night, darkness descends upon THE COVEN and PHOBIA and the scare levels are ramped up with our AFTER DARK TOURS. THE COVEN and PHOBIA AFTER DARK tours are not suitable for young children. It contains extreme themes of horror and gore and is advisable for an MA12+ audience.
As this is a timed event, please be on time for your tour. The time on your ticket is the time that you may enter the queue. Late comers will be permitted entry at the next available time slot.
Yes, tickets are transferable.
There are a maximum of 6 people to each tour group so that you get the full experience of each haunt.
Yes, however we recommend purchasing tickets for the same date and time slot to make this possible. To ensure the best experience groups are no bigger than 6. However if you’re a larger group, your friends will be right behind you if you book the same tour block time – tours are approx. 1 minute apart.
We recommend arriving 15 minutes prior to your booking time to familiarise yourself with the Festival. You will not be permitted to queue until the TIME BLOCK on your ticket. Late comers will only be permitted at the next available TIME BLOCK.
Attendees are not permitted to touch the actors and the actors are also instructed not to touch attendees, although they will get very close and some props may make contact. Incidental and unintentional contact may occur.
You bet! That’s what Halloween is all about. Please bear in mind that everyone’s scare level is unique and personal. Fear is relative for each person and cannot be defined by age, sex, race, religion, etc. It is our aim to cater to a wide range of scare tolerances so that everyone has the opportunity to enjoy the haunted season. We have developed numerous attractions and activities with this in mind, whether you’re a Halloween chicken or an extreme fear thrill-seeker. If you have any questions on which attractions are best suited to your comfort level or that of your children, please get in touch with us firstname.lastname@example.org or HOTLINE.